Experience |
Rosetta, Cleveland, OH
Business Analyst, Manager, March 2007 – Present
- Gather and document business requirements for clients and project teams.
- Create and maintain accurate project plans with task, estimated hours, remaining work and due dates and projected project end date.
- Delivery weekly status reports to account leadership and clients.
- Assign tasks and maintain team resources forecasted schedule.
- Author statements of work and change requests for current clients.
- Conduct internal team and companywide training sessions.
- Aided in the design and layout of the functional deliverables used by the Microsoft Practice.
Click for a list of projects.
Safeguard Properties
- Performed as Project Manager and Business Analyst for internal software application.
- Responsible for managing $1.5 million in revenue.
- Authored change requests and statements of work resulting in revenue of $80,000.
- Managed a team of 7 developers.
- Created wireframes and business process flows for the application.
- Gathered and documented requirements for 4 major sections of the application.
- Established a peer review process to ensure that only high quality documentation is sent to the client for review and sign-off.
National City Bank (Now PNC Bank)
- Business Analyst for retail online banking alerts and for mobile banking.
- Responsible for authoring all project functional documentation.
- Led the research and documentation for the mobile banking initiative.
- Managed a team of 4 testers to ensure all project requirements were developed.
- Assisted other Business Analysts by reviewing documentation for accuracy and correctness.
DigiKnow, Inc., Cleveland, Ohio
Windows Developer/Technical Lead, February 2002 – March 2007
- Developed web applications for governmental & commercial clients.
- Developed web applications using Classic ASP and SQL Server.
- Designed MS-SQL Server databases and table structures.
- Researched new technologies (.NET, XML, WML, AJAX).
- Developed implementation of new technologies.
- Technical Lead on 15+ clients, $2,000,000+ total project value.
- Created and maintained technical specifications for projects.
- Assigned programming tasks to programming teams.
- Maintained programming team project tasks and timelines.
- Created and led client training sessions.
Click for a list of projects.
Shaker Heights Online
- Technical Lead during full life cycle.
- Lead Programmer for entire site.
- Setup site and indexing service on client’s server
Columbus Regional Airport Authority
- Technical Lead during full life cycle.
- Lead Programmer for entire site.
- Setup and maintenance of MS-SQL Server 2000 database
- Setup indexing service for site
Henkel Duck Tape Club
- Technical Lead for entire site.
- Lead Programmer for entire site.
- Setup and maintenance of MS-SQL Server 2000 database.
New Media Communications, Inc., Cleveland, Ohio
Advanced Internet Developer, June 1998 – October 2001
- Developed web applications for political & commercial clients.
- Developed web applications using Classic ASP and MS-SQL Server.
- Designed MS-SQL Server databases and table structures.
- Researched new technologies (SMS, XML, Online transactions).
- Developed implementation of new technologies.
- Acted as lead programmer on 10+ projects, $1,000,000+ total project value.
- Acted as primary client contact on above projects.
- Student Internship status -- June 1998 - December 1998.
Ohio University College of Business, Athens, Ohio
Electronic Student Portfolio Lab Administrator, September 1998 – June 1999
- Assisted 400+ students per quarter in creating HTML portfolios.
- Monitored implementation of program educational requirements.
- Instructed classes of 100+ students.
The City of Bay Village, Bay Village, Ohio
Assistant to the City Planner, 2 summer internships, June 1996 – August 1997
- Assisted in drafting city sewer systems and parks.
- Measured and provided elevations for city and independent contractors.
- Assisted in solving drainage problems of city residents.
- Mediated disputes between utility companies and city residents.
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